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    <title>bugs on Keith Ott: The Site</title>
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    <description>Recent content in bugs on Keith Ott: The Site</description>
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      <title>Staying Cool When Firefighting Production Outages</title>
      <link>https://www.keithott.com/blog/20190427-staying-cool-when-firefighting-production-outages/</link>
      <pubDate>Sat, 27 Apr 2019 09:57:24 -0500</pubDate>
      
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      <description>&lt;p&gt;I work for a large, international company on one of their main e-commerce websites.  This past week, the company had a substantial product launch (one even the CEO was heavily involved in), and the website I work on released some few features along side it.  And all the new website features went live without any issue.&lt;/p&gt;
&lt;p&gt;&amp;hellip;okay, obviously not.  There were some serious launch issues, and I took point on fixing most of them.  It was a full, non-stop day of updates to nervous managers, researching, fixing code, testing, and releasing, but by the end of the work day we had the issues fixed.  I did a lot of things that day, but one thing I didn&amp;rsquo;t do was panic.&lt;/p&gt;</description>
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